It’s another great week at Smoke Signals Online – new in the photo galleries, we have nice stuff from Kelly A.

and Trish K.

and in the video galleries, we welcome “The Blondies.”

Hope you’ll stop by!

We don’t know how many of you are Carlos Mencia fans (we’re going to see him perform tomorrow) – but he has a catch phrase for people who aren’t too bright: “dee dee dee” (he does it in a sing-songy voice that you can here here.
We love the people in our community, and we’re not trying to insult anyone – but sometimes we open an email and the first thing we think is “dee dee dee.”
People who write and say “please cancel my membership” or “i’m checking on a video order” and don’t include their full name, their user name (for a website) or their order number or other details (for a video order) – and then get angry because we ask for more information? People who have a problem with Smoking Flicks and just send an email saying “it doesn’t work” or who don’t write to report a problem for nine months and then want a refund? Sometimes we can’t help it…we open their emails and all we can think is “dee dee dee.”
We don’t think you’re dumb, folks – just sometimes, you don’t think. Email isn’t magical – we still need as much information as we can get when you write to us. We WANT to provide great customer service – PLEASE help us to do it.
We KNOW you’re not dee dee dee’s – please don’t act like it when you write